Alemy Property Restoration - Terms & Conditions
Default or Non-Performance Clause
In the event that the client fails to comply with the terms outlined in this agreement, including but not limited to non-payment or failure to provide required access to the property, Alemy Property Restoration reserves the right to terminate services immediately. Any payments made prior to termination will not be refunded, and the client will be responsible for any outstanding costs incurred up to the date of termination.
Intellectual Property Clause
Any reports, plans, or documentation prepared by Alemy Property Restoration in connection with the services provided shall remain the property of Alemy Property Restoration until full payment is received. Unauthorized use, distribution, or reproduction of these materials without written consent is strictly prohibited.
Insurance Requirements
Clients are required to maintain adequate property insurance coverage throughout the duration of the project. Alemy Property Restoration may provide documentation to assist in filing insurance claims, but the client is solely responsible for obtaining coverage and securing approvals from their insurance provider.
Client Consent for Hazardous Materials
Clients must disclose the presence of hazardous materials (e.g., asbestos, lead, or mold) prior to the commencement of work. Failure to do so may result in project delays and additional costs. Alemy Property Restoration is not liable for damages or delays caused by undisclosed hazardous materials.
Privacy and Data Protection
Alemy Property Restoration complies with all applicable privacy laws in Canada. Any personal or property-related information provided by the client will be used solely for the purposes of fulfilling the services agreed upon and will not be shared with third parties without prior consent, except as required by law.
Indemnity Clause
The client agrees to indemnify and hold harmless Alemy Property Restoration, its employees, and subcontractors from any claims, damages, or liabilities arising from the client's negligence, failure to disclose pertinent information, or non-compliance with applicable laws or regulations.
Payment Terms
Payment Terms: 1. **Deposit Payment:** A deposit of 50% of the total project cost is required upon signing the agreement. Work will not commence until the deposit is received. 2. **Final Payment Deadline:** The remaining balance is due in full within 7 days of project completion. Failure to remit payment within this timeframe may result in late fees or suspension of services. 3. **Late Payment Terms:** Payments overdue by more than 30 days will incur a late fee of 2% per month (24% annually). Alemy Property Restoration reserves the right to pursue legal action for unpaid balances exceeding 60 days. A 5-day grace period will be provided for unexpected delays before late fees apply.
General Information
Alemy Property Restoration provides professional property restoration services, including mold remediation, biohazard cleanup, and damage restoration. While we strive to deliver accurate information, the content on our website is for general purposes only and may not reflect the most current industry updates.
Liability Disclaimer
We cannot guarantee specific outcomes due to factors beyond our control. Alemy Property Restoration is not liable for any damages resulting from the use of our services or information, including property damage, health issues, or financial losses.
Mold Testing and Lab Analysis
Lab testing is conducted by third-party laboratories. Alemy Property Restoration is not responsible for delays or errors in lab results. Test results are for informational purposes only, and clients are encouraged to consult additional professionals for further guidance.
Biohazard Cleaning Disclaimer
Alemy Property Restoration provides professional biohazard cleaning services in accordance with industry and safety regulations. While we take every precaution to ensure thorough cleanup, we cannot guarantee the elimination of all biohazard risks due to uncontrollable factors such as structural damage or unseen contamination. Clients are advised to seek additional medical or environmental consultations if needed.
Fire and Smoke Damage Disclaimer
Fire and smoke damage restoration outcomes depend heavily on the extent of the damage and the materials affected. While Alemy Property Restoration employs state-of-the-art techniques to restore your property, some damage may be irreversible or require additional repairs not covered under our scope of services.
Wind and Flood Damage Disclaimer
Alemy Property Restoration provides wind and flood damage restoration services to mitigate immediate risks and restore safety. However, results may vary based on the severity of the damage, pre-existing structural issues, and environmental conditions. Clients are responsible for ongoing maintenance to prevent future issues.
Emergency Services Disclaimer
While Alemy Property Restoration strives to respond to emergencies as quickly as possible, response times may vary due to factors beyond our control, such as weather, accessibility, or unforeseen challenges. We do not guarantee immediate resolution of all issues.
Health Disclaimer
We do not provide medical advice. For health concerns related to mold exposure or other environmental factors, please consult a qualified healthcare professional.
Warranty Disclaimer
We follow industry standards but do not guarantee the complete eradication of mold, biohazards, or damage. Prevention and maintenance are the responsibility of the property owner.
Customer Responsibilities
Clients are responsible for addressing underlying issues, such as water leaks or poor ventilation, and following our recommendations for ongoing maintenance.
Reconstruction Services Disclaimer
Alemy Property Restoration offers reconstruction services to repair and rebuild areas affected by damage. While we strive to meet the highest quality and safety standards, the final outcome may depend on factors such as the condition of the property, pre-existing structural issues, and material availability. Clients are responsible for approving designs, materials, and any changes to the scope of work during the reconstruction process. Delays may occur due to weather, supply chain disruptions, or unforeseen circumstances, and Alemy Property Restoration cannot be held liable for such delays.
Confidentiality and Privacy
We respect your privacy. All client information, property details, and project records are treated with the utmost confidentiality, ensuring your trust and peace of mind.
Insurance and Claims Support
Alemy Property Restoration provides support for insurance claims by supplying necessary documentation and working directly with your provider when requested. However, final decisions regarding coverage, approvals, and payments rest solely with your insurance company.
Permits and Compliance
Alemy Property Restoration ensures compliance with local building codes and regulations. Clients are responsible for securing necessary permits where applicable. Project timelines may be adjusted based on permit acquisition or inspection schedules.
Limitations for Pre-Existing Conditions
Our services focus on addressing damage resulting from specific incidents (e.g., fire, water, mold). Pre-existing conditions or unrelated structural issues are outside the scope of our services unless explicitly agreed upon in writing.
Post-Project Maintenance and Care
To maintain the results of our restoration and reconstruction services, clients are advised to follow our post-project care guidelines. Failure to do so may result in recurring issues for which Alemy Property Restoration cannot be held responsible.
Limitation of Liability
Alemy Property Restoration strives to provide the highest quality services; however, we cannot guarantee specific outcomes or results. To the fullest extent permitted by law, Alemy Property Restoration, its owners, employees, and subcontractors shall not be held liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to property damage, financial losses, delays, or any other damages arising from or in connection with the services provided. Clients acknowledge and agree that: 1. Alemy Property Restoration is not liable for damages resulting from pre-existing conditions or unforeseen complications that may arise during or after the completion of services. 2. Any advice, recommendations, or information provided by Alemy Property Restoration, whether written or verbal, is offered in good faith but should not be construed as a guarantee of specific results. 3. Delays caused by factors outside the reasonable control of Alemy Property Restoration, such as weather, supply chain disruptions, or permit delays, shall not result in liability for the company. 4. Liability for any claim, damage, or loss shall, in all cases, be limited to the amount paid by the client for the specific service giving rise to the claim. 5. Alemy Property Restoration is not responsible for third-party actions, such as those of subcontractors, suppliers, or insurers, or for damages resulting from the client's failure to follow post-service maintenance instructions. By engaging Alemy Property Restoration, clients agree to indemnify and hold harmless the company, its owners, employees, and subcontractors from any and all claims, liabilities, and
Environmental Responsibility
Alemy Property Restoration is committed to minimizing environmental impact. Whenever possible, we use eco-friendly materials and follow sustainable practices to protect your home, family, and the planet.
Client Communication and Expectations
We prioritize clear communication and transparency at every stage of the process. Our team will work closely with you to set realistic expectations, provide progress updates, and ensure that all concerns are addressed promptly. We understand that restoration and reconstruction can be stressful, and we're here to guide you through it every step of the way.
Dispute Resolution
Any disputes arising from or relating to these Terms & Conditions or the services provided by Alemy Property Restoration shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration body. Each party shall bear its own costs, and arbitration decisions will be final and binding.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the province of British Columbia, Canada.
Force Majeure Clause
Alemy Property Restoration shall not be held liable for delays or inability to provide services due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, labor strikes, or pandemics.
Photography and Documentation Clause
Alemy Property Restoration may document the work performed, including taking photographs before, during, and after the project. These materials are primarily for internal records, but may be used for marketing purposes with client consent.
Changes to Terms & Conditions
Alemy Property Restoration reserves the right to update or modify these Terms & Conditions at any time without prior notice. Clients are encouraged to review the latest version on our website or request a copy.
Refunds or Cancellation Policy
Refunds or Cancellation Policy: Alemy Property Restoration values transparency and fairness when it comes to cancellations and refunds. Our policy is as follows: 1. **Cancellations Made 7+ Days Before the Scheduled Start Date**: - Clients will receive a full refund of any payments made, minus a non-refundable deposit to cover administrative and preparation costs. 2. **Cancellations Made 3-6 Days Before the Scheduled Start Date**: - Clients will receive a refund of 50% of the total payment, excluding the non-refundable deposit and costs already incurred (e.g., lab testing fees or materials purchased). 3. **Cancellations Made Within 48 Hours of the Scheduled Start Date**: - No refund will be issued, as resources and personnel have already been allocated for the project. 4. **Non-Refundable Deposit**: - A deposit of 50% of the total project cost is required upon booking. This deposit is non-refundable under all circumstances. 5. **Refund Process**: - Refunds, when applicable, will be processed within 7 business days of the cancellation request. This policy ensures fairness to both our clients and our team, as we dedicate significant resources to planning and executing each project.
Client Responsibilities
To ensure the success of the project, clients agree to fulfill the following responsibilities: - Provide accurate and complete information regarding the property and any prior work performed. - Allow reasonable access to the property for inspections, work, and follow-up visits.- Address any recommendations provided by Alemy Property Restoration for the success and safety of the project. - Notify Alemy Property Restoration of any changes or concerns in a timely manner. Failure to meet these responsibilities may result in delays or additional costs.
Project Scope Changes
If changes to the original project scope are required or requested, Alemy Property Restoration will provide a detailed estimate for approval before proceeding. Clients acknowledge that scope changes may result in adjustments to the timeline and total cost of the project. All changes must be documented and agreed upon in writing.
Confidentiality Clause
Alemy Property Restoration is committed to protecting the confidentiality of client information. All personal and property-related details shared with us during the course of the project will be kept strictly confidential and used only for the purpose of completing the agreed-upon services. However, information may be shared with subcontractors or third-party professionals as required to complete the project. No information will be shared for any other purpose without prior consent, except where required by law.
Limitation of Warranty
Alemy Property Restoration guarantees that all work will be performed in accordance with industry standards. However, no warranties are made regarding the longevity of repairs or restoration work if underlying issues are not addressed, such as recurring water leaks or inadequate ventilation.
Environmental Compliance
Alemy Property Restoration complies with all provincial and federal environmental regulations. Hazardous materials removed during the project will be disposed of in accordance with applicable laws. Any fines or penalties resulting from undisclosed hazardous materials will be the responsibility of the client.
Inspection and Final Walkthrough
Upon project completion, the client agrees to conduct a final walkthrough inspection with a representative of Alemy Property Restoration. Any concerns or deficiencies must be raised at this time. Failure to do so will constitute acceptance of the work as complete and satisfactory.
Commitment to Excellence
At Alemy Property Restoration, we strive to deliver the highest level of service in everything we do. From initial assessments to project completion, our team is dedicated to exceeding client expectations with professionalism, expertise, and care. Your satisfaction and safety are at the heart of our mission.
Contact Us
If you have any questions, please contact us: Alemy Property Restoration Email: [Email Address] Phone: [Phone Number] Address: [Physical Address]